Alison Calow Children's Speech & Language Therapist               

News & Updates

Privacy Policy Statement

There are 2 main types of data which Alison Calow SLT retains:

  • Clinical Data (including contact data from referrals) needed to provide a service.
  • Financial Data from clients for billing.

Alison Calow SLT keeps both physical and electronic records of clinical data in order to provide a service.

  • Preferred format is electronic for clinical data.
  • Clinical data, including contact data, is deleted/confidentially destroyed once the client reaches 25 years of age (Usually post discharge).

Alison Calow SLT keeps electronic records of Financial data from those who use our services.

  • Financial Data is kept for 6 years to adhere to revenue guidelines.
  • Financial Data can be given to HMRC at their request.

If you require your clinical or contact data deleted or removed, you must send an email to Alison Calow SLT citing your wish.

Financial data cannot be removed before 6 years; however, it can be shared with you to allow for any correction or for you to make a health insurance claim.

If you require data to be shared with any third party, you must request it via email or via written request. Only the person listed as the key contact can request this if it is in the case of a minor.

Legal obligation and good practice

Alison Calow SLT must comply with the Data Protection Act 2018.  The Acts set out the principle that personal data shall not be kept for longer than is necessary for the purpose or purposes for which it was obtained.

This requirement places a responsibility on Alison Calow SLT to be clear about the length of time personal data will be kept and the reasons why the information is being retained.

To comply with this rule Alison Calow SLT must have a policy on retention periods for personal data that is retained.

This policy must include defined retention periods for records and systematic disposal of records within a reasonable period after the retention period expires.

Data Protection legislation applies to both electronic and hard copy records.

Alison Calow SLT is committed to effective records management retention and disposal to ensure that it:

• meets legal standards in terms of retention periods;

• optimises the use of space;

• minimises the cost of record retention;

• securely destroys outdated records


A full copy of Alison Calow SLT Privacy policy is available for download here

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